We purchased a Karastan Ashton Heights pin dot style carpet from a local carpet store that has been in business for 30+ years and has a good reputation. The install was a disaster, and the carpet already is snagging all over the place, and is especially bad around the seams, 3 weeks in. The shop has agreed to rip up the carpet and install a different carpet, as long as I select from a Mohawk or Karastan brand. We paid $3.25 p/sf for the carpet (not including pad + install). There isn't another Nylon Karastan option for us in this store at that price point - the closest is Enduring Harmony, a Kashmere BCF Nylon with Scotchguard, $4.00 p/sf. We have 1,750 square feet to cover. The store is trying to convince me to go with SmartStrand which I don't want to do, and they are not producing specs on the carpet selections. I truly don't know how they have stayed in business with such a good reputation for so long. The carpet is for our second floor- all bedrooms + a bonus room. We have two children + a dog. No eating/drinking upstairs. I'm looking for advice on Kashmere BCF Nylon and any advice on how to get specs from this store so I can make sure I am choosing a good carpet. I also don't want to spend any additional money with this company, but ultimately feel like I might have to in order to get a better carpet. Any advice is very much appreciated. Pics of first carpet install on our stairs and pictures of the Karastan Enduring Harmony carpet sample we are considering are included in this post. Thanks!